We use the Installation Portal in EMEA to assign installations sold by Lightspeed to partners.
This portal helps to automate the communication between yourself, the partner and the customer.
And allows us to track the status of an ongoing customer onboarding.
For example: when you add an installation request, after approval by the IPM-team, an email is sent automatically to the partner and the customer, informing them of the request for installation.
URL: https://lightspeedchsm.outsystemscloud.com/partner/ (or surf to lightspeed.partners)
Please watch this 7-minute to learn more about the basic features of the Installation Partner Portal.
**VIDEO - How to use the Installation Portal (you can speed it up!)**
You’ll need a dedicated Installation Partner Portal account If you don’t have an account yet, you can request one via this Monday.com form.
https://forms.monday.com/forms/embed/7e3d44cf62f1d76515d49111f8ec5fb1?r=use1